At Voleana, we protect your privacy. This document explains how we use your personal data when you visit our website, make a purchase, collaborate with us, or contact us.

1. Responsible

Voleana voleanastudio@gmail.com
Activity: design and sale of sustainable home products.

2. What do we use your data for?

• Manage orders, payments, and shipments.

• Answer your questions.

• Send communications (if you have agreed).

• Coordinate professional collaborations.

• Improve the website using cookies (see Cookie Policy).

3. How long do we keep them?

For as long as the relationship with you lasts or until you request its removal, and as required by law.

4. Legal basis

Main reasons why Voleana can legitimately use your data:

• Consent: when you accept, for example, by filling out a form or subscribing.

• Contract: When you buy something, we need your data to fulfill that agreement.

• Legal obligations: we store certain data for tax or accounting purposes.

• Legitimate interest: we use your data to improve our services or send you information, always respecting your rights.

5. Do we share your data?

Only with third parties necessary for:

• Process payments (Stripe, PayPal).

• Enviar (courier service).

• Communications (Mailchimp).

• Comply with the law.
  They all comply with data protection regulations.

6. Your rights

You can request: access, rectification, erasure, restriction of processing, objection, and portability of your data.
Write to us at voleanastudio@gmail.com with your ID number.
You can also file a complaint at www.aepd.es.

7. Security

We apply measures to protect your data and ensure its confidentiality.

8. Changes

If there are any legal or technical changes, we will update this policy on this same page.